Warranty Coverage
Aus-Tech Dezign offers a 10-year warranty on aluminium frames and a 5-year warranty on glazing and moving components against defects in materials and workmanship from the date of delivery.
Warranty Exclusions
Warranty does not cover damage from improper installation, misuse, accidental impact, neglect, unauthorised repairs or modifications, exposure to extreme weather, or normal wear and tear.
Claim Procedure
To claim warranty services, Contact Us immediately with proof of purchase and photographic evidence of the defect.
Remedies
Aus-Tech Dezign will repair, replace, or refund defective products at our discretion.
Limitations
This warranty is the exclusive warranty offered by Aus-Tech Dezign and is provided in lieu of all other warranties, express or implied.
Care & Maintenance
General Care
Regularly clean your aluminium windows and doors with mild detergent and clean water. Avoid abrasive cleaners, solvents, or harsh chemicals.
Glass Maintenance
Use glass cleaning solutions and soft cloths to avoid scratches. Immediately rinse and dry to prevent water spots.
Hardware & Components
Periodically check moving parts and hardware. Lubricate hinges, locks, and rollers every 6-12 months with silicone-based lubricants.
Inspection
Inspect sealants and weatherstripping annually. Replace any damaged or deteriorating parts to maintain performance.
Professional Assistance
Contact Us if you require professional maintenance or repairs to ensure optimal performance and warranty compliance.